Regulatory Compliance

Freedom of Information

The Freedom of Information Act (Cap. 496) gives the general public the right to request documents or information from public authorities. There are specific limitations to this right, while a number of obligations are imposed on public authorities. In fulfilling its statutory obligations, the Central Bank of Malta is providing the following information which can be used as guidance to better inform the general public about its work and functions. 

The Act came fully into force on 1 September 2012.

Mission, Functions, Structure and Governance

For a description of the Bank’s mission, functions, organisation structure and governance click on the links below:

To find out more on the Bank’s approach to the freedom of information click on the Freedom of Information Code of Practice.

General description of the categories of documents held in terms of Article 17(1) of Cap. 496 of the Laws of Malta

The Bank holds documents falling under the following categories:

  • Policy documents, consultative papers, reports, studies and related working documents on themes that fall within the functions of the Bank
  • Multilateral and Bilateral National & International Agreements (Memoranda of Understanding)
  • Draft legislation up to publication stage
  • Briefing notes and speaking notes for use by the Governors
  • Documentation and correspondence relating to pertinent matters of international import
  • Documents related to the implementation of the Bank’s initiatives
  • Dossiers related to procurement
  • Personal files of the Bank’s employees
  • Agenda items, Minutes of Meetings, Speeches and Interviews.

Description of all manuals and similar types of documents

The Bank holds the following documents, in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the Bank in their personal capacity): 

  • Documents related to the procedures adopted to administer the Bank’s procurement process, such as the issue of public tenders
  • Documents related to currency notes and coins, such as mutilated and demonetized notes, sale of collectors’ coins, and reproduction of banknotes
  • Documents related to the Bank’s external relations with the general public
  • Procedures used in the retail and wholesale trading of Treasury Bills and Government Bonds
  • Procedures used during the internal and external recruitment
  • Data Protection and Freedom of Information procedures
  • General administrative rules for the Bank’s Library users
  • Documents related to Retail Banking services.

Kindly note that some of the information listed above is exempt from disclosure under the Freedom of Information Act (Cap. 496).

Requesting Information

Before requesting information held by the Bank under the Freedom of Information Act, a prior check of the website is suggested to see if the required information is already published. If this is not readily available, you are entitled to submit a Freedom of Information (FOI) request with the Bank. Freedom of Information requests have to be submitted in writing, and can be sent by e-mail to FOI or through the FOI portal via e-ID or through the online form.*

Fees for making a request

The Bank shall charge fees for access to documents or information under the provisions of the Act in accordance with Fees charged by Public Authorities for Access to Documents Regulations (L.N. 158 of 2010), as follows: 

The Bank charges processing fees depending on the time spent processing the request, measured in man-hours.  Specifically, the following processing fees shall apply:

Requests requiring less than two man-hours of processing


Requests requiring at least two man-hours of processing but less than three hours


Requests requiring at least three man-hours of processing but less than four hours


Requests requiring at least four man-hours of processing


Whenever additional expenses are incurred to make the requested document or information available to the applicant, irrespective of whether this was the format preferred by the applicant in the request, the Bank charges an additional fee. Specifically, the following additional fees shall apply:

Photocopies and faxes

€0.12 per page

Digital media

Cost price of the digital medium used (e.g. CD)

Electronic documents available through the Bank’s website shall be free of charge.

Effecting Payment

Following a FOI request, the applicant will be duly informed of the fees that the Bank intends to charge. Applicants can effect payment for fees in respect of documents/information requested through cheques payable to the Central Bank of Malta delivered by hand or through the post, or through a cash payment.  On receipt of payment, a receipt will be issued.


Queries regarding the Bank's approach to the freedom of information should be directed to the Freedom of Information Officer by e-mail.*


In the event that the applicant is not in agreement with the Bank's handling of the request, the applicant may submit a complaint to the Bank. Complaint forms may be submitted in writing, and can be sent by e-mail to FOI Complaints or through the FOI portal via the e-ID or through the complaint online form.*

The Freedom of Information Act entitles the applicant to address complaints or to seek investigation and review by the Information and Data Protection Commissioner.

Should you not hear from us within three working days, kindly contact us by phone to ensure that your email was, in fact, received by the Bank.